Legal notice
Seller
Botarhythm Coffee Roaster / Nobuaki Motozawa
Address of the seller
1494-1 Kutsumi, Minamiboso, Chiba 299-2526, Japan
Address of the production site
1323-2 Minamiasai, Chikura-cho, Minamiboso, Chiba 295-0012, Japan
Person responsible for sales and production
Nobuaki Motozawa
Contact
info@botarhythm.com
090-1616-9885
Payment methods
Cash / bank transfer / credit card / PayPal / / PayPay / LINE Pay / other QR code payments / convenience store payment / Yamato Transport cash on delivery (not available for hometown tax donations)
Bank transfer details
PayPay Bank, Business Sales Department branch, ordinary account 5840447, account name BOTARHYTHM COFFEE ROASTER MOTOZAWA NOBUAKI
Selling price
Shown per item, tax included
Costs other than the price of the goods
Shipping (as a rule the applicable shipping cost applies to each order and each delivery address)
Handling fee for convenience store payment
Fee for bank transfer
Cash on delivery fee
Shipping
Honshu ¥550 flat, Shikoku ¥760, Hokkaido, Kyushu and Okinawa ¥870 (tax included)
When goods are handed over
Orders are normally dispatched between the same day and one week: for bank transfer, once payment is confirmed; for credit card and convenience store payment, after the payment confirmation email is sent.
Please note that a concentration of orders may mean it takes longer.
Returns and exchanges
●Every care is taken over the quality of the goods. Should an item arrive damaged or soiled, or should it differ from your order, please get in touch within one week of delivery. Where the cause lies with Botarhythm, return postage is covered by Botarhythm.
●Returns for reasons of personal preference cannot as a rule be accepted. Thank you for your understanding.
[Cases where a return or exchange cannot be accepted]
Items more than one week after delivery
Items that have been used
Items soiled or damaged after delivery
Items altered after delivery
●More than one week after delivery, refunds and returns can no longer be discussed. Thank you for your understanding.
●If there has been damage or another mishap in transit, please get in touch.
A replacement will be prepared without delay.
*In such cases the courier may contact you directly. Thank you for your understanding in advance.
(Note that an exchange may not be possible for items that are out of stock.)
If an item arrives that differs from your order, or is damaged or defective in transit, sorry for the trouble, but
please get in touch within 7 days of delivery at info@botarhythm.com or 090-1616-9885.