Refund policy
●Every care is taken over the quality of the goods. Should an item arrive damaged or soiled, or should it differ from your order, please get in touch within one week of delivery. Where the cause lies with Botarhythm, return postage is covered by Botarhythm.
●Returns for reasons of personal preference cannot as a rule be accepted. Thank you for your understanding.
[Cases where a return or exchange cannot be accepted]
●Items returned for reasons of personal preference
●Items more than one week after delivery
●Items whose packaging has been opened
●Items that have been used
●Items soiled or damaged after delivery
●Items altered after delivery
●If there has been damage or another mishap in transit, please get in touch.
A replacement will be prepared without delay.
*In such cases the courier may contact you directly. Thank you for your understanding in advance.
(Note that an exchange may not be possible for items that are out of stock.)
If an item arrives that differs from your order, or is damaged or defective in transit, sorry for the trouble, but
please get in touch within 7 days of delivery at info@botarhythm.com or 090-1616-9885.
●Returns for reasons of personal preference cannot as a rule be accepted. Thank you for your understanding.
[Cases where a return or exchange cannot be accepted]
●Items returned for reasons of personal preference
●Items more than one week after delivery
●Items whose packaging has been opened
●Items that have been used
●Items soiled or damaged after delivery
●Items altered after delivery
●If there has been damage or another mishap in transit, please get in touch.
A replacement will be prepared without delay.
*In such cases the courier may contact you directly. Thank you for your understanding in advance.
(Note that an exchange may not be possible for items that are out of stock.)
If an item arrives that differs from your order, or is damaged or defective in transit, sorry for the trouble, but
please get in touch within 7 days of delivery at info@botarhythm.com or 090-1616-9885.